Frequently Asked Questions

All ages are allowed at our concerts. The majority of our concerts are generally family-friendly, however, we cannot guarantee that an artist will fall in line with your family’s values. If you are not certain, we recommend that you research the artist and their music before purchasing tickets. Children 2 and under are free.

Seating is general admission. However, we do offer special seating for our members at the front of our theaters. Visit our membership page to learn more about becoming a member.

Swallow Hill Music does not offer refunds for any shows that are produced onsite or with partner organizations, up to, and including, Denver Botanic Gardens. By purchasing a ticket, patrons agree to this no-refund policy. In the event of a cancellation of a performance, Swallow Hill Music will communicate with ticket-holders with next steps.

AS OF FEBRUARY 2024, tickets for Denver StorySLAMs go on sale 3 weeks prior to the show date at 1 PM MT/ 3 PM ET. All sales final.

Moth Members have an exclusive presale with access to the next month’s tickets one month in advance. To become a Moth Member, visit support.themoth.org/members for details.

Seating is not guaranteed and is available on a first-come, first-served basis. Please be sure to arrive at least 10 minutes before the show. Admission is not guaranteed for late arrivals.

Swallow Hill Music cannot guarantee access nor tickets to The Moth StorySLAM, and with its popularity, it is recommended to purchase tickets in advance. Swallow Hill does not currently facilitate a ticket waitlist or ticket resales for The Moth StorySLAM. Patrons should review The Moth StorySLAM’s policies and Frequently Asked Questions, or contact The Moth directly with further inquiries.

Children under 2, or those that can reasonably sit on the lap of their guardian, do not need a ticket. If your child requires their own seat, a ticket must be purchased. If a show is sold out, and you have a lap child, they must stay on your lap for the duration of the show that you are seated, and ticket holders must have access to the seats they purchased. Swallow Hill Music staff may require proof of purchase for parties involved. As always, we want each of our patrons to enjoy the music and events they join us for, and cooperation and respect from and for all parties involved is expected.

You can purchase up to 10 concert tickets at a time per transaction. We do not currently offer group rates for larger groups. Our concerts are all General Admission seating so we cannot guarantee your group can sit together.

Please send an email to our Concerts team at booking@swallowhillmusic.org – please note that with the large amount of booking inquiries and requests Swallow Hill Music receives, our response time may be delayed and you may not receive a response if we determine the inquiry is not a fit.

Please see our Tech Specs document here.

All music lessons (including private lessons and group classes) are taught either at our physical location at 71 E Yale Ave. or online via Zoom – some “Hybrid” classes are taught partly online and partly in-person. Our teachers do not go to private homes to give music lessons.

Reach out to our front desk staff at info@swallowhillmusic.org or (303) 777-1003 and they’ll be happy to provide you with your teacher’s contact information.

See our current school schedule here. Our music school runs on a calendar of six 8-week long “sessions” throughout the calendar year. During each session, most classes run through all 8 weeks, while some run for 4-7 weeks, and workshops meet 1-3 times. New classes are typically posted 4-5 weeks before the start of each session, and additional workshops and short classes are posted midway through each session.

Outside of private lessons, our group classes fall into a few categories:

Core classes: These classes teach the basics of an instrument or voice in a linear progression through several levels of classes, starting from scratch. These classes are typically labeled ‘1-A’ through ‘4-B’ in our class registration system.

Specialty classes: These classes teach specific techniques or genres on your instrument or voice for a particular skill level. Different specialty classes are offered during every 8-week school session.

Ensembles: These are multi-instrument classes for intermediate to advanced students where students learn songs together in a group. Ensembles typically focus on a particular genre of music.

Workshops: These are short-term classes that meet only 1-3 times and typically cover an intro to specific topics or genres.

We have classes for beginners through advanced players, and we’d be happy to help you figure out where your skills would best fall into that spectrum.

Please email info@swallowhillmusic.org with answers to the following to start a conversation to determine which class you should sign up for:

• How long have you been playing your instrument/singing?
• What is your musical background?
• How comfortable are you reading music?

Please fill out our Group Class Suggestion Form here.

Yes! Tuition Assistance is available for those who qualify. Learn more about the application process here.

We do not offer talent-based scholarships.

See our full school policies here.