Jobs at Swallow Hill Music

Senior Director of Strategic Programs
Job Title: Senior Director of Strategic Programs

Department: Administration

Reports to: Chief Executive Officer            

Classification: Full-time Exempt, with benefits including medical, dental, vision, 401k, accrued sick and vacation time

Compensation: $90,000-$110,000 annually

About Swallow Hill:

Founded in 1979, Swallow Hill Music (SHM, Swallow Hill) is a Denver-based 501(c)(3) organization that strives to positively impact the quality of people’s lives through music. SHM operates a music school and three performance venues at its Broadway & Yale location, and produces outreach activities and community events throughout the Denver metro region as an SCFD-funded Tier II organization with a $6 Million annual budget (2019).

In addition to music therapy sessions, Swallow Hill’s flagship early education program “Little Swallows” is provided for students across the city. The organization is the producing partner for concerts at Denver Botanic Gardens, Four Mile Historic Park, the Butterfly Pavilion, the Clyfford Still Museum, and various music venues. Swallow Hill is a nationally-revered hub for concerts, classes, and community, and is a recipient of both the Mayor’s and the Governor’s Award for Excellence in the Arts, and an inductee of the Colorado Music Hall of Fame and Folk Alliance International’s Business Lifetime Achievement awards.

Job Summary

The Senior Director of Strategic Programs is responsible for driving the successful execution of the organization’s strategic initiatives through our programming and patron experience.  This position will work closely with the senior leadership team, and will directly supervise the Program and Patron Experience Directors to ensure their activities, and those of program staff, are carried out consistently within the mission and values of Swallow Hill.  

Supervisory Responsibilities

  • Recruit, interview, hire, and train new staff, as needed.
  • Oversee the three Directors that oversee the music school/outreach programs, concerts/production, and patron experience (including retail and café).
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company policy.

Duties/Responsibilities

  • Lead program teams in setting vision, developing and executing annual operating plans and associated budgets focusing on mission and financial goals, which includes regular reporting of status, opportunities, and challenges to the CEO.  
  • Identify new revenue generating opportunities for Swallow Hill, including expanding current fee for service programming.
  • Work with the CEO and other team members to develop and maintain strategic partnerships to further the organization’s goals and objectives.
  • Collaborate with senior leadership to define and refine the organization’s strategic objectives,  ensuring alignment and integration of strategic programs.
  • Develop and maintain a comprehensive understanding of the business landscape, market trends, and competitive forces.
  • Lead the design, development, and implementation of strategic programs that support organizational goals.
  • Establish key performance indicators (KPIs) to measure the success of strategic programs.
  • Regularly analyze and report on the progress of strategic programs to senior leadership.
  • Identify potential risks and challenges associated with new program implementation.
  • Develop and implement risk mitigation strategies to ensure successful outcomes.
  • Evaluate the effectiveness of strategic programs and recommend improvements.
  • Develop overarching evaluation strategy for Swallow Hill, including patron surveys and other means of collecting data from our program participants.
  • Stay abreast of industry best practices and incorporate relevant innovations into program development.
  • Other duties as assigned.

Required Skills/Abilities:

  • Values diversity and contributes to an inclusive working and learning environment.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Excellent analytical and problem-solving skills.
  • Excellent supervisory and leadership skills.
  • High level of leadership and fiscal management skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Google Suite or related software.
  • Comfortable utilizing remote meeting & video conferencing technology such as Zoom.

Education and Experience:

  • Minimum of seven years of related senior management experience.
  • Successful track record in best business practices.
  • Bachelor’s and Master’s degrees are not required, but preferred.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times. 

We will make reasonable accommodation for qualified individuals with known disabilities or whose service requirements interfere with a religious belief, unless doing so would result in undue hardship or a direct threat to Swallow Hill Music.  Please contact human resources at 303.777.1003 to request accommodation, or for questions/concerns regarding this policy.

EEO Statement

Swallow Hill provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Swallow Hill complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

How to Apply

To apply, please submit a cover letter, resume, and references to meaghan@swallowhillmusic.org, with “Sr. Director of Strategic Programs position” in the subject line.