• Jobs & Internships

Maintenance Technician

Reporting to:  Customer Service and Facilities Manager

Hours:  Part-time, 20-28 hours per week

Compensation: DOE



The Maintenance Technician is responsible for performing maintenance and building upkeep duties in order to ensure that the building is maintained for positive patron and administrative staff experiences, as well as a healthy, safe and sanitary environment for all.  


This position requires some flexibility in schedule to accommodate a few monthly administrative meetings and trips offsite to acquire necessary materials for projects.  There may also be instances when the Maintenance Technician is asked to help respond to facility emergencies or incidents outside of the normal work schedule.



Facility Management

  • Daily walk-through and assessment of facility with a critical eye, identifying areas that need to be addressed and calendaring them appropriately
    • Notify necessary parties as items are identified, such as custodial contractor not performing to appropriate level
  • Funnel all project requests through Facilities Manager to ensure proper calendaring of work being done – these projects include a wide array of tasks that include electrical, paint, HVAC, woodwork, drywall, and plumbing repairs
    • Follow work order process  
    • Respond to requests in a timely manner, based on priority and level of urgency
  • Complete grounds work, which may include trash collection, sweeping sidewalks, and parking lot clean-up
  • Coordinate with Facilities Manager to evaluate tool, equipment and supply inventory and procurement
  • Track inventory of bathroom supplies, and re-order supplies as needed
  • Perform and schedule applicable tasks captured within the preventative maintenance calendar built and maintained by Facilities Manager & COO
    • Check-in monthly to track preventative maintenance with Facilities Manager
    • Maintain accurate records for tests and inspections and ensure that COO & Facilities Manager have copies of all records
  • Perform emergency repairs when applicable
  • Serve as contact person with outside vendors & contractors for maintenance and repair projects to ensure proper assessment of projects is completed prior to submitting a bid or performing work
  • Maintain a clean and orderly maintenance room with organized record keeping of materials and tools, ensuring supplies are easy to find for all staff members
  • Maintain positive working relationships with ongoing vendors/contractors, such as HVAC, snow removal, trash and recycling collection, and custodial
  • Assist in monitoring outside vendors/contractors and relaying communication when applicable
  • First point-of-contact for emergency maintenance needs


Other Duties & Responsibilities

  • Participate as a member of the Swallow Hill Music staff; attend staff meetings and trainings
  • Maintain compliance with all local, city, state and federal health & safety standards
  • Follows Swallow Hill Music emergency procedures



  • Must be able to work assigned hours as scheduled
  • Must have valid driver’s license
  • Must carry cell phone
  • Two years of maintenance experience preferred with experience in HVAC, electrical, plumbing, and general repair knowledge
  • Background in construction trades is helpful
  • Ability to use hand and power tools for repair and maintenance
  • Must be able to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 pounds unassisted), bending, standing, climbing or walking
  • Must be comfortable with heights, ascending ladders, and working on rooftops for short durations
  • Communicate and collaborate effectively with all internal Swallow Hill departments to ensure smooth facility operations
  • Ability to work independently on routine maintenance tasks and special projects once they have been assigned
  • Maintain positive work attitude
  • Must be able to work safely in an environment containing chemicals, cleaning materials, dust and noise
  • Occasionally required to work under inclement weather conditions


This is currently a part-time position, but may be considered for a full-time position in the near future.


To apply, please send cover letter and resume to jessy@swallowhillmusic.org.  No phone calls, please.

Retail Manager

Reports To:  COO

Compensation:  $18-$22 per hour, DOE



The Retail Manager is responsible for managing all Swallow Hill merchandise sales and inventory for the Quinlan Café.  This position is responsible for supervising and guiding staff towards maximum performance, and preparing and controlling the retail operation budget, aiming for minimum expenditure and efficiency.  This is an area of growth for Swallow Hill, and this position will oversee both the Swallow Hill merchandise sales and running the Quinlan Café. This position is currently slated to work up to 25 hours per week.




  • Manage inventory for the café and Swallow Hill merchandise
  • Manage ordering for both café and Swallow Hill merchandise
  • Analyze sales and revenue reports and make forecasts
  • Report monthly on state of inventory and sales growth to COO
  • Oversee all cash management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures
  • Promote and practice safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents
  • Act as an ambassador of the entire organization in public settings, and uphold Swallow Hill values
  • Participate in off-site events as necessary
  • Contribute to team effort by accomplishing related results as needed, including taking on other projects assigned by the COO/CEO as needed
  • Hire and train new staff and volunteers

Swallow Hill Merchandise

  • In conjunction with the Marketing Director, identify product selection of Swallow Hill merchandise
  • Identify new opportunities for Swallow Hill product to be sold at the Yale location, and expanding to other locations


  • Maintain cleanliness of storage spaces within the café
  • Ensure the café fulfils all legal health and safety guidelines, and is in compliance with all liquor license requirements
  • Identify current and future customer requirements by establishing rapport with patrons, surveying to identify wants/needs of current patron base
  • Implement a growth plan for more food options in the café


  • As needed, manage and/or staff offsite bars, including procurement of inventory and supplies
  • Maintain separate inventory for offsite alcohol



  • Must be available to work evenings/weekends
  • Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, and climb stairs
  • Must have excellent interpersonal skills with strong customer-service focus.

To apply for this position, please send a cover letter and resume with the subject line “Retail Manager” to jessy@swallowhillmusic.org.  Please submit applications by Monday, 16 July.  No phone calls, please.